When opening Citrix Workspace app for Mac and Citrix Viewer for the first time on macOS Catalina,theOSpromptsuserstoallownotificationsfromCitrixViewer. ClickAllowtoreceive notificationsrelatedtoCitrixWorkspaceappforMac. The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. Citrix Workspace app 2102 for Mac Release Date: Feb 28, 2021. Citrix Workspace app for Mac overview. High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox. Available Languages. English, German, French, Spanish, Japanese, Dutch and Simplified Chinese. Ask your help desk for set-up instructions.
Additional Resources
Applicable Products
Citrix Workspace App 2102 For Mac Windows 10
- XenDesktop
- XenApp
- Receiver
Symptoms or Error
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Client printers on Mac and Linux clients fail to be created in XenApp and XenDesktop sessions running on Windows 10, Server 2012 R2 when configured to use the Citrix Universal Printer Driver (UPD).
Solution
Install the “HP Color LaserJet 2800 Series PS” driver on the Windows image manually
On the Windows VDA, choose Print server properties from Devices and Printers or run rundll32 PrintUI.dll,PrintUIEntry /s.
Click on the Drivers tab and then click Add....
In the Add Printer Driver Wizard window click Next, then Next and then select the required HP driver.
Note: If the driver is not listed click Windows Update. If you don't see it after Windows Update is clicked, go to Microsoft update catalogue and search for HP LaserJet 2800. Pick the 6.1.7600.16385 driver version. Extract the driver, click Have Disk in the screenshot above and point to the drivers extracted location.
Important Note: If you extract the contents of the driver cab file using Windows Explorer the folder structure may not be retained and the driver installation may encounter an error. To avoid this use a more robust extraction tool such as WinRar or 7zip.
Click Next, then Finish.
The printer driver should then be listed in the Installed printer drivers. Click Close.
Problem Cause
Citrix UPD requires the use of the PostScript data format to support client printing on Mac and Linux clients. To achieve this, Citrix leverages PostScript driver developed by HP. The version of this HP driver, that Microsoft had previously built into the Windows 7 and Server 2008 R2 operating systems, is no longer included with Windows 10, Server 2012 R2. Because of this missing driver, client-printers on Mac and Linux endpoints fail to be created in the XenApp and XenDesktop session.
Additional Resources
Disclaimer
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